FAQ

How do I sign up or log in?

Go to the top-right corner of the webpage and click LOGIN/CREATE AN ACCOUNT. Check the ‘Remember me’ box if you want to stay logged in, but avoid this on shared computers.

How do I update my details?

Login hit MY PROFILE, and edit your info under the PROFILE tab. For more complex changes, email [email protected] with details.

How do I reset my password?

After logging in, go to MY PROFILE and you’ll find an option to change your password in the PROFILE tab.

What if I forget my password?

Click ‘Login/Create an account’ in the top-right, then ‘Can’t access your account?’. Enter your username, captcha code, and hit RECOVER.

Why am I logged out sometimes?

Inactivity causes auto-logout to keep your account safe.

Can I block games?

Log in, choose MY PROFILE, and go to RESTRICTIONS. Note, re-enabling games take about a week.

Where are the Privacy Policy and Terms?

On the webpage’s bottom.

I’m gaming a lot. What can I do?

Set restrictions in MY PROFILE under RESTRICTIONS, like deposit limits and time alerts. For help, click ‘RESPONSIBLE GAMBLING’ on the page’s bottom.

How do I set account restrictions?

Log in, go to MY PROFILE, and pick the RESTRICTIONS tab to adjust settings.

Can I close my account?

Yes, under MY PROFILE and RESTRICTIONS. Closing is irreversible.

Can I play games free of cost?

Yes! Pick any game, and hit PLAY FOR FUN. No account is needed.

How do I learn game rules?

Click a game, then GAME RULES in the preview or inside the game.

What if my Live Roulette bet isn’t accepted?

Check your bet size for minimum requirements and watch the timer to ensure you don’t run out of time.

How can I see my past games?

Login, click MY PROFILE, then GAME HISTORY.

How to report an incorrect game result?

In MY PROFILE, check GAME HISTORY. If the game isn’t there, email game details to [email protected].

What if I suspect cheating in Poker?

Email [email protected] with game details like table name, time, hand number, and suspected player names.